Order Management

Orders contain information about buyers’ shopping lists submitted for purchase and the collected information about billing and shipping addresses, payment methods and more.

An invoice is a document sent to the buyer that specifies the amount and cost of products or services that have been provided.

Every shipment to a customer should contain a packing slip listing the order date, the products included in the order and the quantity of each product.

Return Management is a part of the process where customers are returning a product in order to receive a refund, replacement, or repair during the product's warranty period.

A refund means the seller returns the money paid for returned goods. In Marello, refunds are handled through the Return/Refund workflow.

Definition of Payment Terms Use payment terms configured per Company to use the payment conditions agreed by their contract with...