Order Management

Orders contain information about buyers’ shopping lists submitted for purchase and the collected information about billing and shipping addresses, payment methods and more.

An invoice is a document sent to the buyer that specifies the amount and cost of products or services that have been provided.

Every shipment to a customer should contain a packing slip listing the order date, the products included in the order and the quantity of each product.

Return Management is a part of the process where customers are returning a product in order to receive a refund, replacement, or repair during the product's warranty period.

A refund means the seller returns the money paid for returned goods. In Marello, refunds are handled through the Return/Refund workflow.

Definition of a Subscription A subscription is an arrangement whereby goods or services are sold periodically rather than individually. When...

Definition of Payment Terms Use payment terms configured per Company to use the payment conditions agreed by their contract with...