• Customers

    A customer is a party that receives or consumes products (goods or services) and has the ability to choose between different products and suppliers. In Marello, customers are expressed in customer information and are created manually or trough incoming orders.

  • Suppliers

    A supplier is a business or individual that supplies your business with products or services that you use in your business. In Marello, this means that suppliers supply you with the products you sell in your sales channels.

  • Purchase Orders

    A purchase order (PO) is a commercial document and first official offer issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services. It is used to control the purchasing of products and services from external suppliers.

  • Refunds

    A refund means the seller returns the money paid for returned goods. In Marello, refunds are handled through the Return/Refund workflow.

  • Returns

    Return Management is a part of the process where customers are returning a product in order to receive a refund, replacement, or repair during the product’s warranty period.

  • Sales Channel Groups

    Inventory can be assigned to Sales Channels and Sales Channel Groups. Setting up Sales Channel Groups allows you to link certain Sales Channels to the warehouses that should be used to fulfill the orders placed in the sales channel group.

  • Sales Channels

    A Sales Channel is a place where products are brought to the market so that they can be purchased by consumers. Sales Channels include: Brick-and-Mortar Stores, webshops, marketplaces and direct sales.

  • Balanced Inventory

    Inventory Balancing is a method that divides inventory over the Sales Channels in such a way that the inventory supply is optimized for the demand in the Sales Channels.

  • Invoices

    An invoice is a document sent to the buyer that specifies the amount and cost of products or services that have been provided.

  • Inventory

    Inventory consists out of the goods that a business holds for the purpose of selling them. Managing inventory is a complex process, but the basics are essentially the same regardless of the organization’s size or type. The ultimate goal is to have the inventory in line with the geographic location and demand of a product.